If you haven’t been to the new Orchard Supply Hardware (OSH) in the Peterkort shopping center, then it’s time to check it out. It’s a smaller and more managable version of a Lowe’s or Home Depot. The thing that I love about this store is the almost concierge-like service I get pretty much every time I stop by. I’m guessing that the high level of service is due in part to the business being newer and not having a ton of customers yet, but for now, it’s pretty awesome.
Every time I stop by the store, I’m greeted at the door by someone who directs me to whatever it is I’m looking for. The last time I was there, I was having a couple of duplicate keys made for a house I was about to list for sale. I dropped off the keys with the technician, and then headed off to look at power washers in the mean time. When the tech had finished making the keys, he set off to find me in the store to give me the duplicate keys. That’s a level of service that I never get at one of the bigger stores. I love it! Stop by and check it out for yourself.